PRIVACY POLICY – Website Visitors

This website privacy policy is based on a free document supplied by The Legal Stop Limited through its website www.thelegalstop.co.uk

Your privacy is important to Swansea Hypnotherapy and BWRT (SH&BWRT). I am committed to safeguarding the privacy of all website visitors. This privacy statement sets out how I will treat your personal information.

Personal Data Collection

SH&BWRT may collect, store and use the following kinds of personal information:

  • Any information you provide on the contact form or via any other forms of communication used so the SH&BWRT may provide a service to you.

  • Information relating to any transactions carried out between you and SH&BWRT on or in relation to this website, including information relating to any purchases you make of goods or services

  • Information that you provide to SH&BWRT for the purpose of subscribing to website services, email notifications and/or newsletters; and

  • Any other information that you choose to send to SH&BWRT.

Using Personal Data

Personal information submitted to SH&BWRT via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

SH&BWRT may use your personal data to:

  • Make contact with you regarding your specific query.

  • To send you goods purchased via the website, and supply you with services purchased via the website.

  • Send statements and invoices to you, and collect payments from you.

  • Send you general non-marketing communications.

  • Deal with enquiries made by you to SH&BWRT Hypnotherapy.

Except where you have consented to the use of your information for a specific purpose, SH&BWRT does not use your information in any way that would identify you personally. Information may be aggregated it in a general way, for example to monitor the performance of a particular page the SH&BWRT website.

Personal Data Security

SH&BWRT will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. SH&BWRT will store all the personal data you provide on secure servers. You are responsible for keeping your user details confidential.

Disclosures

It is a requirement of the National Council for Hypnotherapy (NCH) and the Terence Watts BWRT Institute that all its members have regular supervision meeting. During such meetings I may discuss therapy issues that I am currently working with, but client name or any other personal client details that could identify him/her will not be revealed.

In addition, SH&BWRT may disclose your personal information:

  • If it is required to do so by law.

  • In connection with any legal proceedings or prospective legal proceedings;

  • In order to establish, exercise or defend legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

Cross-border Data Transfers

Any personal information that you submit for publication to any blog or news page o this website will be published and available on the internet.

 Your Rights

You may instruct SH&BRT to provide you with any personal information held about you.  Provision of such information will be subject to:

  • the supply of appropriate evidence of your identity.

  • The payment of a small administration fee.

SW&BWRT may withhold such personal information to the extent permitted by law. You may instruct SH&BWRT not to process your personal information for marketing purposes by email at any time.

By using this website you are consenting to the collection of this information and material.

Privacy Statement Update BWRT may update this privacy statement from time-to-time by posting a new version on its website.  Please check this page occasionally to ensure you are happy with any changes.

Other websites

SH&BWRT’s website contains links to other websites that are not under the control of and are not maintained by SH&BWRT. SH&BWRT is not responsible for the content or reliability of any linked websites. SH&BWRT provides these links for your convenience only, but does not endorse the material on these sites.

Cookies

Cookies are small files, which ask permission to be placed on your computer’s hard drive so that web traffic to website’s can be analysed. Through this, it is possible to see which pages of a website are being viewed.

Most web browsers automatically accept cookies, but you can modify your setting to decline them if you prefer. If you choose to do this you may find that you cannot make full use of the website

Contact SH&BWRT

If you have any questions about this privacy statement or SH&BWRT’s treatment of your personal information, please write to me by email to Sandie Rogers at swanseahypno@gmail.com or swanseaBWRT@gmail.com or by post to Swansea Hypnotherapy & BWRT, 2 Brandy Cove Road, Bishopston, Swansea, SA3 3HB.

PRIVACY POLICY – General Data Protection Regulations 2018 (GDPR)

This GDPR policy relates to those contacting SH&BWRT for the purpose of enquiring or receiving hypnotherapy or BWRT services.

Statement of Intent

This policy sets out how SW&BWRT uses and protects the information you provide when using its services and accessing this and associated and related social media platforms and websites.

SH&BWRT intends to ensure any data you provide is kept secure, managed respectfully and only used for the purposes for which it has been provided. This policy will be updated periodically in line with current legislation.

When you contact SH&BWRT via its website, by phone or email I will collect your: name, postal address, telephone contact number, email address and any other relevant information regarding the issue you want to address.

If you decide you wish to proceed with therapy I will also collect the following additional information:

  • Date of Birth.

  • Occupation.

  • Telephone/SMS number (plus permission to send SMS & leave voice message).

  • Email address.

  • Medical conditions relevant to hypnotherapy.

  • Prescribed medication.

  • Therapy issues.

  • Session summaries.

How is this information used?

I use this information in order to make contact with you to discuss your requirements. If after your initial free consultation you choose to proceed with making an appointment for therapy, I will send you a copy of this Privacy Policy so that you are aware in advance how I will use information provided in the course of our work together. Prior to commencing our therapy sessions I will ask to complete a ‘consent for treatment’ form and agree to SH&BWRT terms and conditions. Due to GDPR 2018 regulations I will also require you to consent to this policy.

Information gathered at therapeutic sessions

Information gathered during therapeutic sessions will not be stored by electronic means. Where session notes are typed up they will be printed and deleted and stored as manual documents. All documents will be stored safely and securely at my private address.

Information required will include your GP contact details and some basic health, medical history and lifestyle information. There are some medical conditions that are contra-indicated for hypnotherapy and occasionally, with your permission, it may be necessary to contact your GP before commencing therapy.

Further information gathered at the session will include information about the issues you wish to address and the techniques and approaches we will use in this work. This is necessary to provide continuity of the therapeutic process.

Your email address may also be used for the purposes of arranging/re-arranging therapy sessions, sending you written advice and/or information relating to your therapy and, where appropriate, audio recordings to support you.

If you do not consent to the collection of information I will be unable to work with you.

The Right to Be Informed.

Under GDPR regulations you have The Right to be informed (which is why it is necessary to have this policy).

The Right of Access.

If you wish to see your file then please make a request in writing to Sandie Rogers, the Data Processor, SW&BWRT, 2 Brandy Cove Road, Bishopston, Swansea, SA3 3HB, I will provide you with the information within 30 days of your request.

The Right to Rectification.

This is your right to request changes to any information I hold that is factually inaccurate. If you believe any of the information I hold on you is incorrect then please let me know as soon as possible and I will make the relevant changes.

The Right of Erasure

The National Hypnotherapy Council requires its members to hold client details for a period of 8 years after the end of therapy. After this time all information will be securely destroyed.

If after your initial free consultation you decide not to proceed with therapy all records and contact details will be immediately destroyed.

The Right to Restrict Processing

I will only use the information for the purposes that I have stated above. Most standards of confidentiality applied in professional contexts are based upon the common law principles of confidentiality, where the duty to keep confidence is measured against the concept of ‘greater good’.

If in my professional opinion as a therapist there is good reason to believe not to disclose would cause danger or serious harm to self, the therapist or others then your GP or other appropriate agencies may be contacted. Only information required to ensure safety of relevant parties would be disclosed. Information may have to be disclosed without consent for the prevention, detection or prosecution of a crime. The sharing of anonymous case histories with supervisors and peer support groups is not a breach of professional confidentiality.

The Right to Data Portability

This right is more relevant to IT companies e.g. the sharing of information when moving from one utility provider to another. I will not share your information, without your specific consent, other than in the situations described above.

The Right to Object

I will not contact you for marketing purposes unless you have given me specific consent to do so.

The right not to be subject to automated decision-making including profiling

I will not use your information for profiling purposes.

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